Skip to content
Playground Games

Playground Games

www.playground-games.com
What is your customer experience with Playground Games?

Playground Games Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Playground Games has a 2.6 star rating from 35 reviews, 33% would recommend, and consumer sentiment is mostly neutral.

Key Takeaways for Future Customers

  • Consult Playground Games reviews before purchase due to mixed experiences.
  • Expect strong graphics and gameplay but possible technical issues.
  • Be prepared to request a refund if entitlements or purchases do not deliver.

Negative Feedback / Risk Areas

  • Frequent customer complaints about lost saves, bans, and missing purchases.
  • Reports of bugs, installation failures, and unresponsive customer service.
  • Many users request refunds after missing entitlements.

Positive Feedback

Players praise good games, strong graphics, and engaging gameplay across the Forza titles.

View full overview ›

Media from reviews

Playground Games - Game malfunction/ lost save file
Playground Games - I need help with Forza horizons 5Playground Games - ForzaPlayground Games - Withdrawal problemsPlayground Games - Withdrawal problems - Image 2Playground Games - Withdrawal problems - Image 3Playground Games - Withdrawal problems - Image 4
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
forza horizon horizon forza game cars account car error ps5 issue
Filter review
Sort by
Bryson K Yue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tulsa, Oklahoma

I was wondering if I could make a...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was wondering if I could make a request on the location of forza 7 I was hoping for the USA where you could drive from state to state

View full review
Harlean Rhz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cranston, Rhode Island

Game malfunction/ lost save file

Playground Games - Game malfunction/ lost save file

Went to turn off Xbox Console, changed to a different one then lost cloud save. The photo seen below is the correct account

View full review
Eli S Uah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mount Pleasant, Texas

I bought *** trying to get the...

I bought *** trying to get the Forza Horizon 6 Trolli car, but I never received an email for the car after I followed the instructions on the back of the bag, and it has been more than 7-10 days. My Forza 6 and Xbox username is elikool0325 if you need it.

I love the game; it's really good. I just want my car.

Preferred solution: I would like to receive the Trolli car

View full review
Dylan M Tfn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Forza horizon 6 account is gone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Absolutely devastated its gone, came on 10 mins ago and theres nothing there, dont want to go futhrr incase everything is not recoverable

Preferred solution: My account back with a 240sx in it

View full review
Liam S Cua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Invalid profile Forza horizon 6

Invalid profile error code on Xbox Day 23 not being able to play the game at all. I just want to be reset and given my cars back that I had. Forza support will not email me even after submitting many tickets and doing all of the troubleshooting.

Loss:
$120
Pros:
  • Love forza
Cons:
  • Cant play it

Preferred solution: My cars back and my game fixed

View full review
Eli S Uah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mount Pleasant, Texas

I bought *** trying to get the...

I bought some trollis, hoping to get the trolli car in Forza Horizon 6 but I never received an email to get the car. Love the game, just really want my car

View full review
Colton W Dsd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bugged daily challenges please fix them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My Xbox account is ColtonBlaze#3276 can you fix Hondka honk your horn in any Honda and care package send a gift drop to another player so I can complete this 2 challenges and get 45 out of 45 points I have 43 out of 45 points.

View full review
CaptionedSeal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scunthorpe, North Lincolnshire

Forza horizon 6

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Dirt road speed traps at 220 on a 5ft road that's a corner and a trailblazer 14.5 miles long halfway up a mountain into a super dense city and saying it's got to be done in 1 min 50 to 3 star. You're just being absolute *** at this point. Horizon was challenging and fun; now it's aggravating and pathetic to play.

Preferred solution: Apology

User's recommendation: Boycott Everything they make.

View full review
Donovan S Mjq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Romeoville, Illinois

Invalid profile error

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Immediately put me to *** voicemail, no help whatsoever, and I spent money for your game, so call back, you ***

Loss:
$129
Pros:
  • Good graphics and gameplay
Cons:
  • Broke my stuff

Preferred solution: Apology

View full review
Demir O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ankara, Ankara

I bought 10 Car vouchers for Forza...

I bought 10 Car vouchers for Forza Horizon 6 premium from Xbox.com and its been +35 hours after my purchase and it hasn't delivered. I contacted Microsoft support and they said that they delivered it and I should contact Playground Games.

View full review
Jackson C Akh
map-marker Cincinnati, Ohio

Trouble with game data

I was sent straight to voicemail and didn't get to talk to a service provider. It makes me feel that I am ignored via email and calls by Playground Games.

Loss:
$130

Preferred solution: An answer to get all my lost data back i spent 130 bucks on a game just to lose everything

User's recommendation: Don't call

View full review
Reece D Wue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Magnolia, Arkansas

Game not working

AI Highlights
  • - Forza Horizon 5 disc install fails with error 0x87e00064.
  • - Store says I don't own it; I spent over $100 and want a fix or a copy, or FH6 PS5 later.

When I try to insert the Forza Horizon 5 disc, it says installation failed and it shows up error code 0x87e00064. But when I try to install the game from the Microsoft Store, it says I don't own the game.

I am very confused about why it won't work anymore. I spent over 100 dollars on that game.

If you guys cannot fix it, please reach out to me and either send me a copy of that or send me a copy of Forza Horizon 6 for PS5 when you guys are finished making it. Thank you, and sorry if I sound rude; I'm just very mad.

Loss:
$220
Pros:
  • I dont really have any pros
Cons:
  • I also dont have any cons

Preferred solution: Deliver product or service ordered

View full review
Noah L Zkx
map-marker Edwardsville, Illinois

Fh5 server won’t grant me access

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - FH5 is degraded online.
  • - Backstage Pass is disabled, Horizon Life stays Solo, cars can't be bought or modified, and entitlements don't sync.

Forza Horizon 5 is running in a degraded online state on Xbox One. Backstage Pass says, 'This feature has been temporarily disabled.' Horizon Life keeps switching to Solo; I can't buy or modify cars, and entitlements are not syncing to my account.

Pros:
  • I live to play fh
Cons:
  • Not working

Preferred solution: Want my account to link to fh5 servers

View full review
Reece D Wue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Magnolia, Arkansas

Game not working

AI Highlights
  • - Forza Horizon 5 disc install fails with error 0x87e00064.
  • - Store says I don't own the game; spent over $100 seeking fix.

When I try to insert the Forza Horizon 5 disc, it says installation failed, and it shows up error code 0x87e00064. But when I try to install the game from the Microsoft Store, it says I don't own the game.

I am very confused about why it won't work anymore. I spent over 100 dollars on that game.

If you guys can't fix it, please reach out to me on how to fix it, please. Thank you.

Loss:
$220

Preferred solution: Deliver product or service ordered

View full review
Isaiah P Xmq

I got banned playing Forza 5

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 25, 2025

Playground Games sucks!

Original review Dec 25, 2025

I don't know why I'm banned from Forza Horizon 5. Please let me know why. I'm very confused, and I need to know why.

Preferred solution: Apology

User's recommendation: Do not buy Forza Horizon 5 or 6

View full review
Chris T Ijt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Strasbourg, Grand Est

Forza

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - PS5 users see a sign-in prompt despite signing in repeatedly.
  • - They want a resolution or a refund.
Playground Games - Forza

Ive signed into forza on my ps5 multiple times and every time i do it tells me that i need a sign in needed but Ive already signed in and ive read online that this happeneds to ps5 players so im willing to resolve this issue if not yall need to send me my money back so i can go spend it elsewhere

Loss:
$70
Pros:
  • Decent games
Cons:
  • Other then this none

Preferred solution: Full refund

User's recommendation: DONT BUY I REPEAT DO NOT BUY if your on ps5

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article